In the past, Ditch Witch Sales, Inc. has been awarded/rated #1 Ditch Witch Service Department Worldwide - as chosen by the Ditch Witch Factory in Perry, OK.
Criteria / Grading for part of this award includes:
- Service Technician / Service Manager longevity of employment
- Consistent Factory Training / Large number of technical School Graduates
- Top of the Line (loaded) Service trucks and Test Equipment
- Very High Percentage of "Gold Level" rated Technicians
(A battery of complex written tests to graduate from Bronze, Silver and then Gold Level Technicians)
- Overall Service Volume with less than 1% customer comebacks or re-do's
Service has and always will be a major issue in the Underground World. We at Ditch Witch Sales, Inc. realize that we are judged 100% by your most recent service experience with us, so there is zero resting on the past. We will continue to strive for excellence and earn your business.
Our Service Department offers:
- One of the nations largest parts inventories
- Factory trained technicians and personnel
- On-site training and repairs
- Telephone advice for your on-site needs
- Preventative maintenance contracts
- Extended warranties
- Complete welding shops to fabricate for your special needs
- 10 fully equipped service trucks traveling the entire state of Missouri,
Central and Southern Illinois, Eastern Kansas, and a small part of Arkansas.
We are dedicated to providing quality service, whether in shop or on location, to keep your equipment productive.
